Last updated: June 11, 2025
Flowcraft is a mindfulness and personal development platform developed by Gated Shores Interactive Inc., a company incorporated in Ontario, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and related services (collectively, the “Platform”).
By accessing or using Flowcraft, you agree to the practices outlined in this policy. If you do not agree, you must discontinue use of the Platform.
1. Information We Collect
We collect only the information necessary to operate, improve, and support Flowcraft. This includes:
Personal Information
Usage Data
Marketing Contact Data
Exclusions
2. Legal Basis for Collection and Use
As a Canadian company, we process personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). We rely on the following legal grounds:
You may withdraw your consent at any time by contacting us at support@myflowcraft.com.
3. How We Use Your Information
We use the information collected for the following purposes:
4. Email Marketing and Communications
If you voluntarily submit your email address via our website, we may send:
You can unsubscribe at any time using the link provided in any email, or by contacting us at support@myflowcraft.com. We will never sell, rent, or share your email address with unrelated third parties.
5. Data Storage and Security
All personal data is stored on encrypted cloud-based infrastructure hosted by Amazon Web Services (AWS) in the United States. We use industry-standard physical, technical, and administrative safeguards to protect your data, including:
Note: Journaling and private note-taking features in the Flowcraft app are stored only on your device and are never transmitted to our servers.
6. International Data Transfers
If you use the Platform from outside Canada, please be aware that your data will be processed and stored in the United States. We take reasonable steps to ensure that personal data transferred across borders is subject to appropriate protections in line with PIPEDA.
7. Third-Party Services
We work with trusted third-party providers to help us operate Flowcraft. These include:
Each third-party provider is contractually bound to handle your data securely and is prohibited from using it for purposes beyond our agreement.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to improve functionality, measure traffic, and personalize content. These technologies may collect information such as:
Types of Cookies We Use:
Cookie Management:
By using our website, you consent to the placement of cookies unless you disable them. You may:
If you are accessing our services from the European Union, you may see a cookie banner or consent manager to comply with GDPR and ePrivacy requirements.
9. Push Notifications
If you opt in to push notifications, we may send reminders or content updates relevant to your use of the Platform. Notifications are tied to your device and may reference your name or app activity, but do not include sensitive content. You can disable notifications at any time in your device settings.
10. Your Rights
You have the right to:
To make a request, email us at support@myflowcraft.com. We will respond in a timely manner, typically within 30 days, as required by PIPEDA.
11. Data Retention
We retain personal data only as long as necessary to:
Once your information is no longer required, it will be securely deleted or anonymized.
12. Children’s Privacy
Flowcraft is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that a minor has submitted personal information, we will take steps to delete it as soon as possible.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted at https://myflowcraft.com/privacy with an updated “Last Updated” date. You are responsible for reviewing the latest version periodically. Continued use of the Platform after changes take effect constitutes your agreement to the updated terms.
14. Contact Us
For any questions, concerns, or data access requests, please contact:
Gated Shores Interactive Inc.
c/o GSI Solutions
PO Box 91079 Etobicoke RPO Burnhamthorpe
Etobicoke, Ontario M9C 5N5
Email: support@myflowcraft.com
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Flowcraft helps you cultivate clarity, confidence, and resilience to meet challenges with purpose and ease. With Flowcraft, you’ll learn to balance high performance with well-being, align your efforts with what truly matters, and make meaningful progress, without burning out.